USA Cares provides financial and advocacy assistance to post-9/11 active duty US military service personnel, veterans and their families.
USA CARES HISTORY
USA Cares is committed to its mission to provide financial and advocacy assistance to post-9/11 active duty U.S. military service personnel, veterans and their families. USA Cares was launched through a grassroots partnership between WAVE-3 TV in Louisville, KY, the Mid-South Division of Kroger Food Stores, and the Association of the United States Army Fort Knox Chapter. The organization was dubbed Kentuckiana Cares, with a goal to raise funds to help military families in financial crisis through the sale of “Support Our Troops” yard signs. In October 2003, in response to the increasing number of requests for assistance, Kentuckiana Cares evolved into what is now USA Cares, a 501(c)(3) national non-profit organization that has assisted thousands of veterans and military families facing hardships related to service.
Our goal is to help restore financial stability and self-sufficiency to post-9/11 veterans and military families by giving them “a hand up.” We strive to reach families at the earliest stage of intervention to prevent further financial distress and suffering, especially for the combat injured and their families.
USA Cares takes a “holistic” approach to helping our active military service members, veterans and their families. All of our services are free and applications for assistance are accepted 24 hours a day, seven days a week. Immediacy is key; once an application for aid is processed and eligibility is determined, we are able to provide financial assistance within 48 hours.
All requests are verified through a thorough documentation process. Financial assistance is not given directly to service members or their families; instead, payments are made to mortgage lenders, utility companies, and other vendors. Each family approved for assistance is assigned an advocate from our Family Resource Center who ensures that any assistance provided is timely and effective. These advocates often mobilize additional support for families from other military assistance organizations as well as those in the service member’s local community.
USA CARES AMBASSADORS
BOARD OF DIRECTORS AND CHAIR
CHAIRMAN OF THE BOARD
In 1971, First Lieutenant William Roby Sr., U.S. Army, returned to the United States with survivor guilt after serving in Vietnam. He had been commissioned alongside another young second lieutenant who was killed two weeks into his tour of duty. Bill overcame his survivor guilt in 1991 during a Vietnam memorial service on Memorial Day. His newfound patriotism grew into a passion for those serving today not to suffer any of the pains he had endured as a result of his service.MORE ABOUt WILLIAM ROBY, SR.
Though our Board of Directors come from all walks of life, they all share a common passion for assisting military families. As the governing body of USA Cares, they provide counsel and advocate to provide support for USA Cares programs.MEET THE BOARD
THE USA CARES TEAM
Hank is an Army veteran and a graduate of Eastern Kentucky University. He has extensive fundraising experience with many conservation non-profit organizations including: National Wild Turkey Federation, Ducks Unlimited and Camp Brent Laneer. During his 8 years at the National Wild Turkey Federation he was responsible for the chapter development, fundraising, membership, corporate development and volunteer management in MD, DE, NJ and KY. Hank also served as Deputy Commissioner and Director of Law Enforcement with the Kentucky Department of Fish and Wildlife Resources for ten years.MORE ABOUt HANK PATTON
With over 250 years of military and non-profit experience combined, the staff at USA Cares is ready and willing to assist veterans and their families in their time of crisis.MEET THE STAFF
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