If you have another question that is not answered below, please contact us and we will respond as soon as we can.
- I applied for assistance, when will I know if my case is approved?
- I need help right now, what do I do?
- Are you able to answer questions in any other language than English?
- Do you give loans?
- Do you help everyone who applies?
- Do you require proof of my hardship?
- I need help with my mortgage, what do I do?
- What types of grants do you provide?
- Do you help with dental?
- Do you help with funeral expenses?
- Can you send money to me?
- If a family is approved for help, how fast do they get the money?
- I have a GI Bill problem, can you help me?
- Does USA Cares have a “walk in” process?
- How much do your clients pay back to USA Cares?
- Do you sell or offer your client list to anyone else?
- USA Cares recently helped me in my time of need, how can I pay you back?
- I’m an unemployed post-9/11 veteran/deactivated Guard/demobilized Reservist—can you help me find a job?
- Do you pay your spokespersons?
- Can I schedule an event with your spokespersons?
- I know someone who I think would be a great spokesperson for USA Cares, what do I do?
- How much of my donation or contribution actually goes to assist military families?
- What kind of grants do you receive?
- Are you audited by an independent agency?
- Is that audit available to the public?
- Can I view your annual report?



