If you have another question that is not answered below, please contact us and we will respond as soon as we can.

  1. I applied for assistance, when will I know if my case is approved?
  2. I need help right now, what do I do?
  3. Are you able to answer questions in any other language than English?
  4. Do you give loans?
  5. Do you help everyone who applies?
  6. Do you require proof of my hardship?
  7. I need help with my mortgage, what do I do?
  8. What types of grants do you provide?
  9. Do you help with dental?
  10. Do you help with funeral expenses?
  11. Can you send money to me?
  12. If a family is approved for help, how fast do they get the money?
  13. I have a GI Bill problem, can you help me?
  14. Does USA Cares have a “walk in” process?
  15. How much do your clients pay back to USA Cares?
  16. Do you sell or offer your client list to anyone else?
  17. USA Cares recently helped me in my time of need, how can I pay you back?
  18. I’m an unemployed post-9/11 veteran/deactivated Guard/demobilized Reservist—can you help me find a job?
  1. Do you pay your spokespersons?
  2. Can I schedule an event with your spokespersons?
  3. I know someone who I think would be a great spokesperson for USA Cares, what do I do?
  1. How much of my donation or contribution actually goes to assist military families?
  2. What kind of grants do you receive?
  3. Are you audited by an independent agency?
  4. Is that audit available to the public?
  5. Can I view your annual report?